Privacy Policy

GOOGROUP Mobile ("Application") is operated by CV. DAYA MODA LINEAR. The Application provides access to services operated under the GOOGROUP ecosystem, including STNKGOO.

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Residential address
• Vehicle information and vehicle registration documents
• Device information and IP address
• Application usage analytics

2. Purpose of Data Collection

Your information is collected to:

• Process service requests submitted through GOOGROUP Mobile.
• Verify submitted documents.
• Provide customer support.
• Send service status updates and notifications.
• Provide annual reminders for vehicle-related services.
• Improve service quality and application performance.
• Comply with applicable legal obligations.

3. Document Uploads

Users may upload vehicle documents, identity documents, passport documents, or other supporting documents necessary for service processing. Documents are only used for administrative purposes related to the requested service.

4. Relationship with Government Agencies

GOOGROUP, STNKGOO are independent service providers. We are not government agencies and do not represent any government institution. Relevant government agencies such as Samsat, Immigration Offices, Embassies, or other authorities remain independent entities.

5. Data Retention

User documents and transaction data may be retained for up to 1 (one) year after service completion to facilitate service history, customer support, and annual reminder features.

6. Data Sharing

We may share data only when necessary with:

• Authorized operational partners.
• Payment service providers.
• Government agencies involved in requested administrative processes.
• Legal authorities when required by law.

7. Payment Processing

Payments are processed through trusted third-party payment providers including DOKU. Payment information is handled in accordance with the security standards and privacy policies of the payment provider.

8. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

9. User Rights

Users may request:

• Access to personal information.
• Correction of inaccurate information.
• Deletion of personal information where legally permitted.
• Withdrawal of consent for certain data processing activities.

10. Contact Us

CV. DAYA MODA LINEAR
Jl. Abdul Rahman Saleh A1 Ruko B,
Husen Sastranegara, Kec. Cicendo,
Kota Bandung, Jawa Barat 40171

Email: [email protected]
Website: https://stnkgoo.com